Frequently asked questions
The essentials to prepare a private hospitality stay — and every answer from our teams.
It is applying luxury hotel methods (welcome, service, written standards) to a private residence, for a stay as comfortable as a hotel, in the intimacy of a home.
Depending on your needs: housekeeping, concierge, private chef, transport, security and on-site experience planning.
Yes. Our network goes well beyond what is shown online: describe your project and we will lead the search.
Contact us with a few details about the property: our team will get back to you within one business day to assess its potential.
Four criteria make the difference: piste access, true double-bedroom capacity, what staffing is included in the rate, and the exposure of the living spaces.
Yes. The private chef, butler, housekeeper, concierge and 4×4 van driver are part of the included services, within the hours listed. Any extra is arranged on request and billed separately.
Share your dates and party size; we confirm availability and the rate within one business day, with no booking fee. A single contact then prepares the stay with you before arrival.