Frequently asked questions

Private Hospitality is a hospitality model that combines the privacy of an exceptional private residence with the operational excellence of a five-star hotel. Guests enjoy dedicated staff, personalised services, complete flexibility and exclusive use of the property, creating an experience tailored entirely to their lifestyle rather than to hotel operations.

Depending on the property and guest preferences, services may include a dedicated concierge, housekeeping, private chef, butler, chauffeur, wellness professionals, childcare, security, activity planning and complete property management throughout the stay.

Not necessarily. For families or groups, a fully serviced residence can offer greater value than booking multiple luxury hotel suites while providing significantly more space, privacy and flexibility.

For demanding affluent travellers, private residences offer greater privacy, more generous living spaces, complete flexibility, fully dedicated staff and the opportunity to share meaningful moments exclusively with family and friends.

Yes. Each property comes with a dedicated team and a range of services, which may include, for example, a private chef, butler, housekeeper or chauffeur. These may vary from one property to another but are always clearly specified in the contract. Concierge service is always included and can arrange any additional services upon request, which are then charged separately.

Share your preferred dates, party size and the kind of holiday you are looking for. Together, we will select the right home and tailor the stay to your preferences. We will confirm availability and rates within one business day, with no fee. Once you have made your choice, a reservation contract is signed and a deposit is required to secure the booking. The remaining balance is due 30 days before arrival. From then on, a dedicated point of contact will work with you to prepare every detail of your stay, ensuring everything is in place for a truly memorable experience.