After several years in the hotel industry, Layla chose to move into private hospitality, allowing her to offer guests a more personal and tailored approach.
As an Experience Manager, Layla is involved from the very first stages of each stay enquiry. Rather than simply presenting a catalogue of beautiful properties, she takes the time to understand each client’s needs and selects the home that best reflects their vision for their holiday. She then arranges and coordinates every aspect of the stay, ensuring that the experience is both seamless and memorable.
Layla also contributes to the development of Boutiq Private Hospitality Group’s portfolio by identifying properties that meet the company’s exacting standards. Each home is carefully assessed, with equal, if not greater, attention given to the hospitality services that accompany it, ensuring that the collection remains highly selective.
What Layla particularly values about her role is the relationship she builds with clients over time. Looking after the same families season after season, across different destinations, allows her to develop a deeper understanding of their preferences, anticipate their expectations and create an increasingly seamless and personalised experience with every stay.
Layla speaks French, English and Russian.